Gatwick Parking Frequently Asked Questions

Price Guarantee/no hidden charges

Question

What is our Best Price Guarantee?

Answer

All of our Gatwick airport hotel and Gatwick airport parking products are covered by our Best Price Guarantee policy. This means that if you find an identical Gatwick airport hotel, Gatwick airport lounge or Gatwick parking product for less within 24 hours of booking, simply let us know and we will match the price or refund the difference.

Question

Are there any additional costs for transfers to and from the car parks at Gatwick Airport?

Answer

No, all transfers between the car parks and the Gatwick Airport terminals are included in the booking price when you book online with Airparks. Please note if you book a Gatwick hotel with parking package there may be an additional cost for transfers between the hotel and the airport.

Changes or delays to your Gatwick Airport parking booking

Question

Is there an amendment charge made if I need to change any details of my Gatwick Airport parking booking?

Answer

No, Airparks does not charge an amendment fee. If there is a difference in the price of your amended booking we will either refund or debit your card for the new amount.

Question

Can I cancel my Gatwick Airport parking once I've booked?

Answer

Yes, you can cancel your booking up to 24 hours before you travel to Gatwick Airport and we will refund you the purchase price minus a £9.50 administration fee. You can also buy cancellation protection for £0.99 when you book with us which entitles you to having the administration fee waived. Cancellations can be made online or over the phone.

Question

What do I do if my flight into Gatwick Airport is delayed and I go over my pre-booked parking period?

Answer If your flight is delayed you can simply pay for any additional parking time at our Gatwick Airport car parks on your return.

Keep your keys?

Question

Do I keep my keys when I park at Gatwick Airport?

Answer

Whether you keep your car keys when parking at Gatwick Airport depends on which car park and airport parking option you have chosen. Hand in your keys at:

• Airparks Gatwick (off-airport)
• Gatwick Holiday Parking (off-airport)
• Gatwick Long Stay Plus (on-airport)
• Gatwick Summer Special (on-airport)
• All meet and greet services at Gatwick Airport

Keep you keys at:

• Gatwick Long Stay (on-airport). Please note at peak times your keys may be taken from you and your car parked for you.

Gatwick Airport parking extras

Question

Can I book hotel parking when I stay overnight at a Gatwick hotel?

Answer Yes, Airparks offers a wide selection of Gatwick hotels with parking packages.

Question

Can I buy travel insurance when I book my Gatwick Airport parking?

Answer

Yes, Airparks works in partnership with Holiday Extras to offer you great deals on travel insurance when you book with us online.