Phone support: 0800 280 0696

Last updated: 27th February at 10:25am

Most UK airports are operating as normal, please check your flight status with your airline before setting off. Rail and road connections are disrupted so you should allow extra time for your journey and take care.

If your flight or travel has been affected by the snow don't worry - take a look at our Help and Support page where you can manage your booking online.

Take a look at the weather forecast for your location and please remember to ensure it's safe and take extra care when you travel.

If you have any questions, please give us a call on: 01293 842901.

Airport weather conditions

You can view weather details at a number of leading airports, detailed below.

Birmingham airport weather
Bristol airport weather
Cardiff airport weather
East Midlands airport weather
Edinburgh airport weather
Gatwick airport weather
Glasgow airport weather
Heathrow airport weather
Luton airport weather
Manchester airport weather
Stansted airport weather

Do I need to call Airparks if I'm going to be late?

There's no need to call us if you're late arriving - we operate a 24-hour service. However, if you are delayed on your return, it might be worth just letting us know.

Can I upgrade my package to a Meet & Greet if I am delayed?

If you'd like to upgrade to Meet & Greet, you can call us and we'll check if there are drivers available. This is, of course subject to availability.

Will transfers to and from car parks and hotels still be running to the airport?

Weather conditions will affect airports differently. Contact us and we'll call the car park or hotel for you to check if transfers are disrupted.

My flight has been diverted to a different airport, how can I collect my car?

Give us a ring and we'll inform the car park that you'll be arriving late due to your flight being diverted.

Can I amend my parking booking to include a hotel stay?

Contact us we can make a new booking for a hotel with parking. We may or may not be able to cancel your existing parking booking, this depends on the car park's terms and conditions.

Can I cancel my booking if I can't get to the airport?

Unfortunately we may not be able to issue a refund and full charges may apply. Any refunds due to cancellations are at the car park or hotel's discretion.

Can I cancel my booking and receive a full refund?

Please see above.

Can I extend my parking booking?

We cannot amend existing booking once they have started. You will need to pay any extra days locally at the car park's gate rate.

My easyJet flight has been cancelled, what can I do?

You can visit the easyJet website or call easyJet customer service on 0843 104 5400 - (calls charged at 5 pence a minute plus network rate).

Are the airport and car parks open?

Weather conditions will affect airports differently. Please call the airport directly to find out up-to-date information or alternatively keep an eye on the news. For information about car parks, please contact us and we can call the car park on your behalf for the latest information.

Can I book a hotel on the same day that I wish to stay?

In bad weather many hotels are busy and rooms will be limited. Please contact us and we'll be happy to check availability and make a booking where possible.