Heathrow Airport Information

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Heathrow Airport Information


More that 64 million passengers fly from London Heathrow International Airport (LHR) every year and over 90 airlines are based at Heathrow, flying to international and domestic destinations. Major airlines include British Airways, Lufthansia, Virgin, United Airlines, Emirates, Cathay Pacific, Iberia, Air France and Alitalia.

The Airport has four terminals - Terminals 1,2 & 3 are close to each other and terminal 4 is housed in a separate building - There is an Inter Terminal train called the Heathrow Express that links the terminals. The Heathrow Express services all four terminals at Heathrow Airport with one station for Terminals 1, 2, and 3 and a one for Terminal 4.

Heathrow Airport Hotel Hoppa

Because of the pressure of traffic in and around the Heathrow airport area the airport authorities have devised a system of buses that run regularly to and from the airport.

Instead of each hotel having their own arrangements the "Hotel Hoppa" buses operate to 3 or 4 hotels on each route from Terminals 1,2 & 3.

There is a charge for this service of £5.00 per person return and £3.00 one way. Children under 5 travel free. Children between 5 and 15 go free if there is an accompanying adult for each child.

Heathrow Airport Security Arrangements/Check-in

15,000 banned items are being confiscated every day from passengers, at Heathrow, Stansted and Gatwick airports. The whole system has slowed down because people are still carrying sharp objects in their hand luggage. In the UK an extra £30m of additional investment has been ploughed into airport security and improving surveillance at the major airports. Tighter security measures at UK Airports means that checking in for your flight at Heathrow airport can take longer.

Baggage Allowances/Luggage Restrictions

The majority of airlines base their allowances on recommendations from the International Air Transport Association (IATA). If your hold baggage is heavier than the allowance, the airline is entitled to charge an excess baggage charge. If your cabin luggage is overweight or too big, you might be asked to check it in to the hold. If doing so takes your hold luggage above your hold baggage allowance, you might have to pay excess baggage charges. Sometimes, you will get right to the boarding gate before you are asked to check your bags into the hold.

Heathrow Airport Terminal Information

Airport Facilities include bureaux de change, ATMs, hotel reservation and travel information desks, car hire, post offices in Terminals 2 and 4, fax machines, a prescription pharmacy in Terminal 1, shops, duty-free outlets, restaurants, cafés and bars, and a London Tourist Board centre in the underground station.

Heathrow Airport Contact Numbers

Heathrow Airport Contacts Telephone
Customs and Excise +44 (0)208 910 3744
British transport Police +44 (0)20 8761 8071
Chapel +44 (0)20 8745 4261
Information Desk +44 (0)870 000 0123
Foreign Currency +44 (0)121 410 5105
Business centre 44 (0)20 8759 2434
Left Luggage +44 (0)20 8745 4599
Lost property +44 (0)20 8745 7727
Medical services +44 (0)20 8745 7047
Police +44 (0)208 897 7444
   
Airport Extras  
Heathrow Airport Hotels +44 (0)870 844 4000
Heathrow Airport Limousine Hire +44 (0)8000 637 1000
Heathrow Airport Lounges +44 (0)870 844 4000
Heathrow Airport Parking +44 (0)870 844 4000
   
Travel contacts Telephone
Airlinks Airport services +44 (0) 8705 757 747
Heathrow Express +44 (0) 0845 600 1515.
National Rail enquiries +44 (0)0845 748 4950
Thameslink Trains +44 (0) 020 7620 6333
South East Trains +44 (0) 8706 030 405
National express coaches +44 (0) 8705 757 747
Taxis +44 (0) 1403 266 666