Airparks Services Returning Customers Terms & Conditions

Prices subject to change and availability and can be withdrawn at any time. Prices based on stays from December 08. 10% discount only applies to Airparks car parks.

Full terms and conditions apply and will be displayed at time of booking.

Best Price Guarantee - find the same airport hotel or parking service for less within 24 hours of booking and we'll match the price or refund the difference.

We accept your booking only on the car parks terms and conditions set out below. If these terms and conditions are not acceptable, you may cancel your booking within seven days of receiving this document. Your money will then be returned to you. If you do not cancel your booking within that time, we will consider the booking to be confirmed. If, at any time, you deliver your vehicle to us for parking, you will be bound by these terms.

You are also bound by the Airparks^® booking conditions, click here to view: Airparks Booking Conditions

Terms and Conditions

This document sets out the terms of the contract between you and us Airparks Services Limited (APS). Please read these conditions carefully.
You have the right to cancel your booking within seven days of making it. If you do, your travel agent will refund your money but may charge an administration fee.

What we can do:

We will take reasonable care of your vehicle for the period you have booked and paid for, starting from when you give us the keys to your vehicle.
- We will only be responsible where we are at fault.
- We will provide a £5 meal voucher for each booking if you are kept waiting longer than one hour.
- If you park for longer than the period you have booked for, we will charge you the full price at the time.

We are not responsible for the following;

- Matters that are covered by your car, holiday or any other more specific insurance. You must look to that for protection in the first instance.
- Events outside our control, or events you have not arranged insurance cover for or have insurance excesses for.
- Mechanical failures, terrorism, catastrophe or criminal activity.
- Any deterioration in the vehicle’s condition while it is with us.
- Property left unattended on our site, in courtesy vehicles and trailers, or in your vehicle.
- Any losses caused by you not leaving enough time for transfers to the airport.
- Delays in collecting your vehicle caused by you losing the receipts or not having some other proper authority.
- Claims you make after leaving the site.
- Any consequential (indirect) losses.

What you must do:

- Arrive in plenty of time, park where we tell you to, and not cause an obstruction.
- Leave your vehicle keys with us so that we can move your vehicle.
- Tell us about any vehicle immobiliser, automatic security feature or modification for a disability.
- Remove all your belongings from the vehicle.
- Keep your luggage with you at all times.
- Hand the vehicle over to us in a roadworthy, safe and legal condition with full insurance.
- Produce a receipt or some other proper authority when you come to collect the vehicle.
- We can refuse to hand over the vehicle if you cannot prove that you own it.
- Pay any parking charge due if you: park longer than agreed; or fail to tell us about any change to the date of your return journey.
- Check your vehicle carefully before leaving it with us or taking it away again.
- Fill in a customer service report for any claim before you leave the site.

Dealing with abandoned vehicles:

- We may consider your vehicle abandoned if you do not claim it at the end of your booked period.
- We may serve a notice of abandonment upon you at any time after that.
- The notice will be valid if we send it by pre-paid post addressed to you as the person who made_the booking or the registered keeper.
- If you do not respond to the notice within 28 days, we may sell the vehicle and use the money_from the sale to settle any money you owe us as a result of abandoning the vehicle.
We have the right to take legal action to recover any expenses caused by you abandoning the vehicle.

Airparks, Newingreen, Hythe, Kent, England, CT21 4JF, + 44 (0) 1303 815300