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Holiday Inn Luton South Reviews

Luton Holiday Inn M1 J9 is rated, on average, 8.6 out of 10 by 18 Airparks customers

Holiday Inn M1 J9 Luton Airport Helpful staff with facilities as described at booking. Smooth delivery and collection of vehicle. Mr Peressutti 25 Nov, 2017

(10 out of 10)

Holiday Inn M1 J9 Luton Airport Everything worked well. Parking and leaving the car ideal for the hotel. The hotel stay was comfortable and the taxi was waiting right on time to take us to the airport. Stress free travelling! Mr Thompson 19 Nov, 2017

(10 out of 10)

Holiday Inn M1 J9 Luton Airport Receptionist very cheerful and efficient good check-in Arrived 5:30pm got to my room hugd pile of dirty Laundry on one side of the door huge housekeeping cart On the other and no sign of the maid Room dirty, sticky blobs on bedside table, carpet not hoovered hairs and crumbs in draws hairs in the bath And sink phoned reception who again was excellent apologised And said she would find another room 2 mins later lady knocked on door and barged in the room started cleaning again as if i wasnt there went to reception asked what was going on anyway got another room. Very poor Went to rest 6pm one table in there stood waiting for someone to appear young lady finally came told me to sit any where sat for minutes given very tatty menus ordered a lager waited another minutes she appeared again took my order burger no pickle after minutes my lager arrived , my buger arrived with 4 pickles no waitress had to pick up plate and go and find some one gave it to a new waitress who came on duty no sign od the one who took my order it arrived back minutes later all they had done was taken out the pickle same bun so i could taste the pickle same fries so they were stone cold could go on but its getting boring very poor My flight was very early next morning so i left at 5am The gentleman on night Reception has to be the most unwelcoming rude person i havd ever come across behind a reception desk . Mr White 12 Sep, 2017

(2 out of 10)

Holiday Inn M1 J9 Luton Airport It was the 1st time we have done a stay with parking and will definitely do it again. It took all the stress out of the journey. The facilities at holiday inn were brilliant and the taxi company they used were excellent, hassle free and definitely the way to do airport travel! Miss Hamer 11 Sep, 2017

(10 out of 10)

Holiday Inn M1 J9 Luton Airport Very handy for airport and room/bed comfortable. Taxi arranged for us early morning and all went smoothly. Hotel itself standard and Bar totally dismal but as far as a handy place to sleep near to the airport where you can leave your car it's a winner! Ms Kinnell 05 Sep, 2017

(8 out of 10)

Holiday Inn M1 J9 Luton Airport A comfortable and very welcoming stay. I had to leave the hotel at 3am, they arranged the taxi service, it was a calm start to my holiday, thank you. Miss Hingston 04 Sep, 2017

(10 out of 10)

Holiday Inn M1 J9 Luton Airport Really easy helpful staff and would use again Mrs Bailey-Bates 15 Aug, 2017

(10 out of 10)

Holiday Inn M1 J9 Luton Airport Facilitirs and staff good. Disappointed that spa facilities were closed to children after 5 as that is the reason we chose this hotel. Miss Lichters 14 Aug, 2017

(10 out of 10)

Holiday Inn M1 J9 Luton Airport Your service is dreadful. Your customer response is awful. You haven't followed up on my complaint. Your car park staff are rude and dismissive. A lousy, failing dreadful service Mr Danbury 13 Aug, 2017

(2 out of 10)

Holiday Inn M1 J9 Luton Airport Hotel run down Mr Mico 07 Aug, 2017

(6 out of 10)

Holiday Inn M1 J9 Luton Airport Excellent service we had early flight taxi collected us and dropped us at airport on time and service back to hotel using Addison lee taxi service was first class Mr Clucas 09 Jul, 2017

(10 out of 10)

Holiday Inn M1 J9 Luton Airport Pleasantly surprised as car remained where I parked it,not taken off site Mrs Drakes 20 Jun, 2017

(10 out of 10)

Holiday Inn M1 J9 Luton Airport Every think was fine Mrs Johnson 28 May, 2017

(10 out of 10)

Holiday Inn M1 J9 Luton Airport Every think was fine Mrs Johnson 28 May, 2017

(10 out of 10)

Holiday Inn M1 J9 Luton Airport All whent well until return to Luton could not find bus location due to all the work going on due to this details were incorrect on paperwork this needs making more clear Mr Plumb 09 Oct, 2016

(8 out of 10)

Holiday Inn M1 J9 Luton Airport Everything went smoothly on the way out of Luton and the stay at Holiday Inn. On arrival in Luton after our trip, however, it took us half and hour or more, to find bus stop 12,as we were following instructions on print out from your site. In the end we did go back to the bus stop where we were dropped off when we began our trip 11 days previously. The bus driver confirmed that the Airparks bus stop had moved to the stop M two months ago, but details on the site were not updated. Can you please make sure that the arrival instructions are updated on your site. Mrs Fernandes 26 Jun, 2016

(8 out of 10)

Holiday Inn M1 J9 Luton Airport An excellent service. There was one major fault in that after our return journey at the airport we could see no signs telling us where to find the Airpark bus. Clear signs would have made us a lot happier after a long flight when tired and hungry! Mr Barnowski 05 Apr, 2016

(10 out of 10)

Holiday Inn M1 J9 Luton Airport Super slick operation & staff at hand all times of the day for assistance Mr Moffett 25 Oct, 2015

(10 out of 10)