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Reviews for the Crowne Plaza at Heathrow Airport

Heathrow Crowne Plaza is rated, on average, 8.8 out of 10 by 46 Airparks customers

Crowne Plaza Heathrow Airport Parking a little remote.... on distant grassy knoll! Mr Spencer-Harty 05 Jan, 2018

(10 out of 10)

Crowne Plaza Heathrow Airport When we booked buses went from hotel to terminal 4. This changed making it more complicated to get from hotel to T4. 2 buses or the shuttle and a bus is not want you want after a long flight. Apart from that all good. Indian meal at the hotel was one of the best we have eaten. Mr Stephen 18 Dec, 2017

(8 out of 10)

Crowne Plaza Heathrow Airport The full car park speaks for itself. Mr Allen 11 Dec, 2017

(10 out of 10)

Crowne Plaza Heathrow Airport As usual everything went as smooth as silk , great service Mr Cummings 30 Nov, 2017

(10 out of 10)

Crowne Plaza Heathrow Airport NO I HAD TO PARK MY CAR ON A WET FIELD NOT THE HARD STANDING WHICH I WAS EXPECTING. WHEN I ARRIVED TO COLLECT IT ALL THE ACCESS POINTS WERE BLOCKED OFF. ITS A RIP OFF AND A DISGRACE AND NOT WHAT I PAID FOR Mrs Stewart-Parry 26 Nov, 2017

(2 out of 10)

Crowne Plaza Heathrow Airport First time we’ve used hotel stay and parking but would definitely do it again. Crowne Plaxa hotel was comfortable and staff were helpful and friendly. Getting to and from airport by hoppa bus was easy and trouble free Mrs Bassett 18 Nov, 2017

(10 out of 10)

Crowne Plaza Heathrow Airport All smooth. All staff helpful. Mr Marshall 30 Oct, 2017

(10 out of 10)

Crowne Plaza Heathrow Airport Staff were great, our room was comfortable and roomy. The process was easy and we will definitely be back. Mrs Holden 30 Oct, 2017

(10 out of 10)

Crowne Plaza Heathrow Airport Yes, great hotel and friendly staff Mrs Jones 23 Oct, 2017

(10 out of 10)

Crowne Plaza Heathrow Airport We were a little disappointed with where we had to park. The car park was full and we had to park on a grassy mound. Fortunately it wasn't wet when we returned otherwise I think we would have got stuck. Mr Luckett 20 Oct, 2017

(8 out of 10)

Crowne Plaza Heathrow Airport Excellent facilities, great transport to Heathrow via the Hoppa bus, secure parking for our car. Very happy. Mrs Simpson 16 Oct, 2017

(10 out of 10)

Crowne Plaza Heathrow Airport excellent facilities as described, good to be able to leave car there.An all around good experience.Well done! Mr Feil 14 Oct, 2017

(10 out of 10)

Crowne Plaza Heathrow Airport When checking into the hotel we asked for an early morning call which was duly noted by lady on reception. We did not receive a call and mentioned this to reception on leaving the hotel. They apologised for this. By the bed was a card promising the cost of the room would be refunded if an early call was 5 minutes late in being received (we didn't get a call)! I asked about a refund for the room, but was told that as we had booked through Holiday Extras we were not entitled to a refund. What do you think? Mr Cook 03 Oct, 2017

(4 out of 10)

Crowne Plaza Heathrow Airport Every thing ok, except the overflow parking, which was on long wet grass along a muddy track Mr Mathie 02 Oct, 2017

(8 out of 10)

Crowne Plaza Heathrow Airport Everything ran smoothly. Mrs Hale 24 Sep, 2017

(8 out of 10)

Crowne Plaza Heathrow Airport Great hotel etc, only criticism would be that we had to leave our car on a rough grassed area behind hotel. Grass/weeds etc long and wet to get to and from car. Mrs Rands 19 Sep, 2017

(8 out of 10)

Crowne Plaza Heathrow Airport 30 minute wait for shuttle bus on return home Mr Buckland 16 Sep, 2017

(10 out of 10)

Crowne Plaza Heathrow Airport The hotel staff was very helpful and efficient, the room they offered me was clean and well supplied with those extra bits that make you feel comfortable staying in, Mr Newman 12 Sep, 2017

(10 out of 10)

Crowne Plaza Heathrow Airport The hotel staff was very helpful and efficient, the room they offered me was clean and well supplied with those extra bits that make you feel comfortable staying in, Mr Newman 11 Sep, 2017

(10 out of 10)

Crowne Plaza Heathrow Airport The hotel was great,just no actual spaces to park the car so had to park on a uneven hill with large rutts. which also wasn't a problem unless your car is low or fully loaded with cases etc. Then the car kept bottoming out possibly causing damage. you do leave your car at your own risk though Mr Nolan 15 Aug, 2017

(8 out of 10)

Crowne Plaza Heathrow Airport The hotel car park was undergoing repairs and it was difficult to find a space. Also, the Hoppa service was disappointing. Mr Hayes 07 Aug, 2017

(6 out of 10)

Crowne Plaza Heathrow Airport Stay was uncomfortable due to air con not working. Hotel did not inform me of this and on trying to contact reception by phone no one answered. Left at 5.00 am due to lack of sleep. Parking worked well. Mrs Ransby 03 Aug, 2017

(4 out of 10)

Crowne Plaza Heathrow Airport Very good value and service Mr Wroe 02 Aug, 2017

(10 out of 10)

Crowne Plaza Heathrow Airport All went well, no issues or hiccups. The staff were helpful both sides of the joinery. Mr Chaudhary 21 Jul, 2017

(10 out of 10)

Crowne Plaza Heathrow Airport Had to swap rooms due to Fidge a small bed. Room changed all ok. Prepaid evening meal not really worth the extra Mr Dobbs 15 Jul, 2017

(6 out of 10)

Crowne Plaza Heathrow Airport Very comfortable room, staff efficient & pleasant. Good deal in being able to park car for a week. Mr Gibbons 13 Jun, 2017

(10 out of 10)

Crowne Plaza Heathrow Airport We were very pleased with the service we received. We would happily use this hotel with parking included, when flying from Heathrow on our next holiday Mrs Warrick 29 Apr, 2017

(10 out of 10)

Crowne Plaza Heathrow Airport Hotel and parking facilities OK Hotel isolated in a unpopulated area no choice for eating and they cash in and charge high prices. Mr Balls 24 Apr, 2017

(10 out of 10)

Crowne Plaza Heathrow Airport Everything went smoothly, apart from the fact that we were given the wrong numbered bus stops from which to catch the return shuttle. We wasted a bit of time finding the correct place to stand. Luckily the weather was fine. Mrs Middleton 03 Apr, 2017

(10 out of 10)

Crowne Plaza Heathrow Airport Everything went smoothly, apart from the fact that we were given the wrong numbered bus stops from which to catch the return shuttle. We wasted a bit of time finding the correct place to stand. Luckily the weather was fine. Mrs Middleton 03 Apr, 2017

(10 out of 10)

Crowne Plaza Heathrow Airport Yes our night a t the hotel was comfortable. And the staff helpful. We are still,away at the moment but do not anticipate any problem as on our return Mrs Nash-Smith 24 Jan, 2017

(10 out of 10)

Crowne Plaza Heathrow Airport Brilliant customer service from the start, the room was very comfortable and the facilities perfect. I would recommend your hotel to my friends and family! Mr Kempster 27 Dec, 2016

(10 out of 10)

Crowne Plaza Heathrow Airport Yes, the staff were very helpful All seems well organised to run smoothly. Conveniently near the airport for transport. Mrs Botterill 21 Dec, 2016

(8 out of 10)

Crowne Plaza Heathrow Airport Super hotel, not too far from motorway junction. Hoppa picks up near hotel door. Good pub, The Plough, close by. Mrs York 01 Dec, 2016

(10 out of 10)

Crowne Plaza Heathrow Airport yes everyyhing went well staff very helpfull. Mrs Edge47 27 Oct, 2016

(10 out of 10)

Crowne Plaza Heathrow Airport Absolutely dreadful 'car park'!!!! We definitely would NEVER go there again - VERY VERY disappointing and a horrible way to start outpr holiday! Excellent hotel but staff on front desk gave us wrong information so it took us ages and lots of stress before we eventually found a horrible parking space. Mrs Hill 07 Oct, 2016

(2 out of 10)

Crowne Plaza Heathrow Airport Only hiccup was that we were not given or told we had to have a ticket to exit car park. Went back and soon sorted though. Mrs Pawley 13 Sep, 2016

(10 out of 10)

Crowne Plaza Heathrow Airport Excellent hotel and service Mrs Thomas 15 Aug, 2016

(10 out of 10)

Crowne Plaza Heathrow Airport Excellent! Mrs Laxton 11 Jul, 2016

(10 out of 10)

Crowne Plaza Heathrow Airport Everything was excellent I could not fault the service. Mr Deverell 06 Jun, 2016

(10 out of 10)

Crowne Plaza Heathrow Airport Parking and overnight stay all went smoothly. Good value for money and good food and drink. Mrs Newton 30 Apr, 2016

(10 out of 10)

Crowne Plaza Heathrow Airport I would book again, but I would never, ever use the Heathrow shuttle bus again. After a 22hr journey we had to wait an hour at Heathrow for a shuttle bus because they missed at least one out. Mr Malinowski 04 Apr, 2016

(6 out of 10)

Crowne Plaza Heathrow Airport Yes very good Mr Howard 07 Feb, 2016

(8 out of 10)

Crowne Plaza Heathrow Airport Very easy, lovely hotel for a good sleep and parking simple. Details of where to catch Hoppa when returned to terminal 4 would have helped as unclear and I had to find someone to ask at airport. Mrs Coote 06 Jan, 2016

(10 out of 10)

Crowne Plaza Heathrow Airport Pleased with the service from the Hotel staff who were friendly and helpful. Parking was easy and collecting our car on our return was quick and problem free. Mrs Shaw 07 Nov, 2015

(10 out of 10)

Crowne Plaza Heathrow Airport I have no complaint on the parking provided at the hotel or the room we were allocated but I did consider the evening meal expensive especially the drinks for what was on offer. Mr Downing 17 Oct, 2015

(10 out of 10)