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Gatwick Airport Hotels Reviews

Gatwick Airport Hotels are rated, on average, 4.3 out of 5 by 628 Airparks customers

Copthorne Effingham Room a little "tired" but staff extremely friendly and helpful - food good.Mr Cornish 17 Nov, 2017 (4 out of 5)

Best Western Skylane All went to plan, good directions to hotel, good night's sleep followed by good breakfast and smooth transition to airport. On return we were collected very quickly and our car was at the front of the hotel ready to drive off.Mrs Athersuch 17 Nov, 2017 (5 out of 5)

Holiday Inn Hotel was clean and welcoming, staff friendly and a good location for Gatwick airport, transfers regular and on time.Mrs Eaves 15 Nov, 2017 (5 out of 5)

Sofitel We were met as soon as we arrived at the hotel and given clear instructions about picking up the car on our return. Our car was ready for us as soon as we returned. An excellent service.Miss Simpson 12 Nov, 2017 (5 out of 5)

Sofitel The staff were friendly and helpful and the process of booking in and transitioning to the airport wassmooth.The same applies to when we returned to pick our car up.Ms Hulbert 06 Nov, 2017 (5 out of 5)

Holiday Inn Worth No improvement needed all went very smoothly.Mrs Blaskett 06 Nov, 2017 (5 out of 5)

Best Western Skylane all goodMrs Warnes 05 Nov, 2017 (4 out of 5)

Airport Inn Good Value and excellent staff.Secure covered parking. Very near the Airport as wellMr Stacey 04 Nov, 2017 (5 out of 5)

Hilton The hotel is nice and the location is fantastic for getting an early flight from Gatwick. The only downside is that the service in the bar was not that great.Mr Pagdin 04 Nov, 2017 (4 out of 5)

Best Western Skylane Nice hotel, good shuttle bus service which was value for moneyMiss Morris 03 Nov, 2017 (5 out of 5)

Best Western Skylane Nice hotel, good shuttle bus service which was value for moneyMiss Morris 03 Nov, 2017 (5 out of 5)

Holiday Inn Excellent room and transfers went very smoothlyMrs Smith 30 Oct, 2017 (5 out of 5)

Holiday Inn Worth It worked well, and hotel was good.Mr George 29 Oct, 2017 (4 out of 5)

Stanhill Court Excellent services really helpful staff that went the extra mile would definitely recommendMr Rigby 27 Oct, 2017 (5 out of 5)

Stanhill Court We had a wonderful stay at the Stan hill hotel. We had a 4 poster bed & a very comfortable room, so it was a great nights sleep. Taxi company was superb & very prompt & friendly. We would definitely stay again & use the hotel. Well done Mr Rigby 26 Oct, 2017 (5 out of 5)

Best Western Skylane Everything went smoothly, no delays, hard to see where improvements could be made!Mr Stokes 25 Oct, 2017 (5 out of 5)

Facilities as described. Basic but clean and tidy. Shuttle bus service ran well for us both ways. Car was quite dirty when picked up and had obviously been parked under a tree.Mr Mundell 25 Oct, 2017 (4 out of 5)

Europa Arrived at 23.15 was seen at reception at 00.00 to be told no rooms; sent to Russ Hill and got to bed at 01.10.<br /> Then got a parking ticket at the Europa which they said they will sort.<br /> Not good service and airparks should really have a strong word with this hotelMr Flynn 24 Oct, 2017 (1 out of 5)

Courtyard by Marriott There were no spaces to park and the first member of staff on the car park was very unhelpful but the second person I approached was better, however we had to sit in the car and wait for them to move some othersMrs Topham 24 Oct, 2017 (4 out of 5)

It was a very pleasant stay. Would definitely stay there again.Mrs Carroll 24 Oct, 2017 (4 out of 5)

Europa Booking was fine, confirmation received.Hotel reception staff helpful. However parking difficult. Cars were parked everywhere and had to squeeze into a tiny space. Hotel room very basic and I didn't even want to use the shower. Bar area fine and food was nice. The carvery option in restaurant was poor and glad we chose to eat in the bar as were informed by other guests that it was not nice. There is pub restaurant 5 mins walk away plus a shop and takeaway about 15 mins walk away.Mrs Lloyd 24 Oct, 2017 (1 out of 5)

Hilton The staff were very good and helpful. The hotel was as expected. The bus stop at North Terminal was a longish walk but ok as fortunately it was not raining. As was the walk to the hotel, that was not very well sign posted.Mrs Key-Vice 23 Oct, 2017 (5 out of 5)

Cambridge Fantastic second time of staying hereMs Hamling 22 Oct, 2017 (5 out of 5)

Hilton I was told my car was in row m. Spent a while trying to find it. Eventually found it in row e. Surely its not that difficult to get a row number rightMr Cadwell 21 Oct, 2017 (4 out of 5)

Crowne Plaza everything went as expected. We wanted a taxi at but reception staff advised there was a shuttle scheduled for that time so we chose that option. Shuttle was very full, had to put bags on high shelf. Used taxi to return to hotel, much better, helped with luggage.Mr Guyton 20 Oct, 2017 (5 out of 5)

Europa Friendly staff and very helpful, the food was lovely but the hotel very tied but good value for money. The care was very safe .Mr Hutchins 20 Oct, 2017 (5 out of 5)

Hilton Enjoyable stay, prices were high for drinks etc.Mr Woolley 20 Oct, 2017 (5 out of 5)

Best Western Skylane Room was okay but pick up on return to Gatwick took 55mins. When we questioned the delay the response was very abrupt.Mr Russell 19 Oct, 2017 (1 out of 5)

Europa Very helpful and friendly staff, rooms a little tied but for the price we paid you cant really complain, my car was parked the for 11 days it was very safe .Mr Hutchins 19 Oct, 2017 (5 out of 5)

Hilton Not a bad package overall.Mr Hatton 19 Oct, 2017 (4 out of 5)

Cambridge Everything was as we expected, and ran smoothly.Mr Howley 19 Oct, 2017 (5 out of 5)

Best Western Skylane Pick up and facilities were OK,staff were friendly at car was ready at prescribed time unfortunately my car looked as if it was parked at a construction site very dirty.I unformed two of the staff they did offer to clean it but I declined for two reasons wanted to get home plus I did not want any paint damage to be caused. ( The car was very clean when I left it.Mr C 17 Oct, 2017 (1 out of 5)

Russ Hill Happy with the hotel and the restaurant, very good food. We have been twice to the hotel now and unfortunately did not recieve the morning calls we booked either time!Mrs Cossey 17 Oct, 2017 (4 out of 5)

Hilton Very helpful- no issues at allMrs Collery 17 Oct, 2017 (5 out of 5)

Best Western Skylane We paid a transfer fee to be picked up from Airport to Hotel and then was told we had to get a taxi which cost us 10. No problem with hotel room, breakfast not very good.Mrs Jones 16 Oct, 2017 (1 out of 5)

Sofitel Pick up OK. When I landed I called the number listed and the operator said go to level 0 and your car will be waiting outside. After walking around for a while I discovered that my car was in car park 5. When I got into the car the seat had been adjusted in every way possible and it took me a while to get it back to where I was comfortable. While driving home I found that every control had been changed in some way. This was the last thing I needed when landing in the early hours of the morning. I pay you to park my car. Not play with it. Not happy.Mr Dawson 16 Oct, 2017 (1 out of 5)

Holiday Inn Good value for parking and one night stay to catch early morning flight. Car parked securely on site and clean when collected. Shuttle bus service to terminals every 15 minutes even at 5 in the morning!Mr Warren 16 Oct, 2017 (5 out of 5)

Sandman Signature Everything perfect from hotel to collection of car from Gatwick. Helped make the holiday worry free from beginning to endMrs Jarvis 16 Oct, 2017 (5 out of 5)

Very pleased with our stay food was delightful staff brilliant. It serves well as a stop over prior to our flight.Mrs Lusty 15 Oct, 2017 (5 out of 5)

Hilton it was fine for one night but a bit solelessMrs Allen 14 Oct, 2017 (3 out of 5)

Ibis Very convenient as a park and fly, leaving car in purple parking. Clean, functional accommodation.Mrs Moore 14 Oct, 2017 (5 out of 5)

Hilton It was expensiveMrs Webb 13 Oct, 2017 (3 out of 5)

Ibis bit dear this timeMr Verrall 12 Oct, 2017 (5 out of 5)

Russ Hill The hotel room was a terrible standard, very run down, the bath was held together with selastic and it was in a desperate need for decoration, we also noticed the bed was broke. The food in the hotel was fair and good value and the taxi service good however staff in reception quite rude. Would not recommendMrs Follett 10 Oct, 2017 (1 out of 5)

Ibis All goodMr Verrall 08 Oct, 2017 (4 out of 5)

Holiday Inn Lovely hotel and parking all went very smooth would definitely use againMr Reeve 08 Oct, 2017 (5 out of 5)

Put on a bus back from the airportMr Davies 07 Oct, 2017 (4 out of 5)

Sofitel Very pleased wait for car on return could have been better but it was still goodMr Spurrier 06 Oct, 2017 (5 out of 5)

Hampton by Hilton with breakfast A better breakfast for early flights would be an improvement.Mr Appleby 06 Oct, 2017 (4 out of 5)

Sofitel Std=ff were timely and very pleasant.Mr Morris 05 Oct, 2017 (5 out of 5)

Ibis hotel modest but fine with helpful reception staff, clean room and adequate overnight parking. purple parking staff good even at 4 in the morningMr Randell 04 Oct, 2017 (5 out of 5)

Acorn Lodge Room was clean with a comfortable bed. The staff were very friendly and helpful. Would definitely stay there again.Mrs Joyce 03 Oct, 2017 (5 out of 5)

Courtyard by Marriott Quick stopover for an early flight, staff were very helpful and polite.Mrs Pearl 03 Oct, 2017 (5 out of 5)

Best Western Skylane very good and helpfullMr Trapmore 02 Oct, 2017 (5 out of 5)

Russ Hill Basic hotel but good price and all you need for an overnight stay price included a 3 course buffet dinner so all good for price paid.Mrs Harrison 02 Oct, 2017 (5 out of 5)

Acorn Lodge First of all the price was excellent,plus so close to airport. the staff were very helpful and very organised.Mr Morgans 01 Oct, 2017 (5 out of 5)

Russ Hill Very reasonably priced. Parking easy. Airport access via taxi no problem. Room was very basic but did the job. You get what you pay for.Mr Clarke 01 Oct, 2017 (4 out of 5)

Hilton All smooth and went to plan.Mrs Scinaldi 01 Oct, 2017 (5 out of 5)

Holiday Inn Worth Fcilities as described. Friendly staffMr Jones 30 Sep, 2017 (4 out of 5)

Copthorne with parking at the hotel No problems quick and easy to arrangeMrs Brown 30 Sep, 2017 (5 out of 5)

Hilton Took longer than advised to collect car at hotel.Mrs Dishart 30 Sep, 2017 (4 out of 5)

Copthorne with parking at the hotel No problems quick and easy to arrangeMrs Brown 29 Sep, 2017 (5 out of 5)

Airport Inn Very efficient friendly service. This was the second time this year we have used them with no complaints. Gets the holiday off to a great start!Ms Davis 27 Sep, 2017 (5 out of 5)

Holiday Inn Worth Really enjoyed our stay and smooth transfer. Really great service.Mr Mcdonald 27 Sep, 2017 (5 out of 5)

Ramada Crawley Gatwick Easy to get to facility. Smooth check in and departure. Helpful staff.Mr Langford 26 Sep, 2017 (4 out of 5)

Russ Hill Very goodMrs Stephens 26 Sep, 2017 (5 out of 5)

Sandman Signature My flight arrived on time and there were no particular delays getting through passport control or luggage. I rang the telephone number as directed at. I was told my car would not be ready for 40 - 50 minutes and not to bother to come down until then. At I went down but the car was still not ready. We had to wait in the carpark until until the car was finally delivered. There were no apologies or explanations from the staff.Mr Angland 25 Sep, 2017 (1 out of 5)

Ibis We had to pay another 10 pounds to par our car as purple parking said we only booked 10 days but the pounds we PSID was for 15 daysMr Forster 25 Sep, 2017 (1 out of 5)

Everything went perfectlyMr Kennedy 25 Sep, 2017 (5 out of 5)

Cambridge lovely room, good food, great staff, will stay again when travelling via gatwickMr Nutty 25 Sep, 2017 (5 out of 5)

Nothing, ExcellentDr Kent 25 Sep, 2017 (5 out of 5)

Copthorne with parking at the hotel Everything was really good. Very happy with everythingMr Eales 24 Sep, 2017 (5 out of 5)

Sofitel Smooth though better signage at shuttle would helpMrs Lyons 24 Sep, 2017 (4 out of 5)

Arora Great efficience service. Happy friendly staff.Miss Sparks 24 Sep, 2017 (5 out of 5)

Sofitel Excellent service. Lovely start to our holiday.stress free return too.Mr Arnold 24 Sep, 2017 (5 out of 5)

Best Western Skylane Outgoing journey was fine, but coming back we had to wait nearly an hour at the airport. When we finally got back to the hotel we had to wait again as our car was blocked in, and when we got home we found a scratch on the car which wasn't there before.Mr Curtis 23 Sep, 2017 (1 out of 5)

Ramada Crawley Gatwick Well organised, efficient friendly staff. I was a bit wary at first after seeing bad press on airport parking, but no more. Now my preferred companyMr Bennett 22 Sep, 2017 (5 out of 5)

Holiday Inn We had a very good experience with the hotel and parking and everything went smoothly and staff helped us with our flat battery at the end of our holiday.Ms Thibault 21 Sep, 2017 (5 out of 5)

Hilton Professional serviceMr Townley 20 Sep, 2017 (5 out of 5)

Acorn Lodge Small but comfortable room. Prompt transfer to and from airport which was just just a short drive.Mr Rogers 18 Sep, 2017 (5 out of 5)

Copthorne Effingham We have stayed at the hotel a few times now. The hotel is very good and so convenient for the airport. We have booked again for DecemberMr Stokes 18 Sep, 2017 (5 out of 5)

Holiday Inn Easy signs for parking. No problem or hold up at reception booking in or out. Excellent all round.Ms Pomeroy 18 Sep, 2017 (5 out of 5)

Cambridge Shuttle on return took nearly an hour to collect us from airportMr Midson 17 Sep, 2017 (3 out of 5)

Hilton Meet and greet couldn't be further from what we experienced. minutes trying to get through to tell you we were back to collect the car, and a further minutes waiting for the car to arrive. Totally unacceptable. No apology, so explanation other than you're having a terrible day, and no plan B. When we suggested you get taxis to take all the people who were waiting (some waited over 2 hours for their car) the member of staff just turned and walked off. Zero respect for your customers, and a total lack of care and service.Mrs Barnett-Hall 17 Sep, 2017 (1 out of 5)

Courtyard by Marriott Car valeting service staff helpful check in and out quick well situated leaves the stress out of early morning drive good place to get your head down second time I've used this hotelMrs Gilbert 17 Sep, 2017 (4 out of 5)

Hilton Waited ages at Gatwick Hilton to drop car off, then on return had to wait ages as well. Lots of fellow travellers had been waiting for over an hour to get their car back, even though they range when the got their baggage as instructed. I suspect they have fewer drivers on in the evenings, and with some flights being delayed had a spike in demand which caused problems. If they'd been honest about how long we would have had to wait it would have a pain but been less of a problem.Mr Pile 17 Sep, 2017 (2 out of 5)

Copthorne with parking at the hotel Very goodMr Mufti 16 Sep, 2017 (5 out of 5)

Hilton totally disgusted with the condition of the hotel and the quality of the parking service will NOT recommend or book againMrs Roberts 16 Sep, 2017 (1 out of 5)

Sofitel The service could be inproved if the car was brought back to the front of the hotel when the client returned from holiday and checked back in at the desk. Dragging two cases around from the hotel to the multi storey car park is no fun.Mr Gilson 16 Sep, 2017 (4 out of 5)

Hampton by Hilton with breakfast Loved the stay just struggled to understand all of whst the lady said on reception.... language barrier...Mrs Parker 16 Sep, 2017 (5 out of 5)

Courtyard by Marriott Very straightforward to arrange, and all went smoothly with the drop off and the collection of the car. Everything was as we expected it to be and we received excellent service from the reception staff.Mr Harris 15 Sep, 2017 (5 out of 5)

Sofitel Incredibly rude staff not at all helpful.Mr Taylor 14 Sep, 2017 (1 out of 5)

Copthorne Effingham Hotel room was clean and comfortable. 2 course meal paid for in advance was very small portions. Also, lamb was full of gristle and when we advised the waiter he did and said nothing.Mr Phillips 12 Sep, 2017 (2 out of 5)

Russ Hill Room was extremely smelly we were put into a smoking room was dusty and had cobwebs around the ceilingMrs Holland 11 Sep, 2017 (1 out of 5)

Russ Hill Everything went well, very helpful staffMr Moore 10 Sep, 2017 (4 out of 5)

Little Foxes Bathroom poor tap fittingsMr Spalding 06 Sep, 2017 (4 out of 5)

Copthorne Effingham All was perfect. Lovely comfortable hotel. Great staff.Mrs Welch 04 Sep, 2017 (5 out of 5)

Sofitel Very over priced restaurants. Brought a much better meal for two cheaper in a restaurant in Stockholm.<br /> Hotel staff no help in finding car at the end of our holiday. Over 1/2 hour spent looking for it.Mr Easteal 01 Sep, 2017 (1 out of 5)

Europa Was great, everything we needed, helpful staff, easy getting a taxi sorted to the airport.Mrs Wheeler 31 Aug, 2017 (5 out of 5)

Copthorne Effingham Staff very helpful. Just slight uncertainty as to how much taxi would be. Made decision about shuttle bus or taxi difficult.Mr Dalley 28 Aug, 2017 (4 out of 5)

good friendly hotel would use againMr Withers 27 Aug, 2017 (4 out of 5)

This is the second year we've done this and it's hassle free and great price too. Going to use it next year if the price is right Mr Hare 27 Aug, 2017 (5 out of 5)

Arora The hotel was very good and all the staff were efficient and helpfulMrs Fulton 27 Aug, 2017 (5 out of 5)

Best Western Skylane Couldn't fault anything. Very efficient in every aspect. Friendly staff too.Mrs Patel 26 Aug, 2017 (5 out of 5)

Sofitel drop off and pick up were very easy with friendly staff and excellent service.Mr Yates 25 Aug, 2017 (5 out of 5)

Cambridge Super efficient and just as described - no problemsMrs Wilby 22 Aug, 2017 (4 out of 5)

Holiday Inn Worth Exactly as described. No fuss. Everything as expected.Mr Ismail 20 Aug, 2017 (5 out of 5)

Holiday Inn great efficient serv<br /> iceMr Wallis 20 Aug, 2017 (5 out of 5)

Courtyard by Marriott Staff very helpful and as plannedMr White 20 Aug, 2017 (5 out of 5)

Holiday Inn Yes but on our stay before flying out our evening meal was 2 hrs late although we had booked a table for 7:30 - we did not pay for the meal in the end though as an apology from hotel. Apart from this the stay and carparking was great. We had a flat battery upon our rerun and the hotel staff soon had us on our way by helping out - thank you Mrs Thomas 19 Aug, 2017 (5 out of 5)

Staff helpful and friendly. Hotel good and very efficient regarding parking and collection of vehicle.Mr Hibbert 18 Aug, 2017 (4 out of 5)

Hilton No, we waited almost minutes for our car to be brought to us. The lady on the phone who we spoke to when we asked where our car was was rude and told us we should book another company next time. Absolutely disgusting, never again. We had two other bookings with friends who were an the same flight and again they had to wait over minutes for their cars.Miss Jones 16 Aug, 2017 (1 out of 5)

Sofitel Every thing went smoothly excellent check in straight forward and everything explained perfectly excellentMiss Waters 16 Aug, 2017 (5 out of 5)

Copthorne with parking at the hotel As soon as we arrived at Copthorne Airport Hotel that was literally when our holiday commenced. Everything ran so smoothly as the staff were so caring and helpful. The hotel was luxurious and catered for our needs, which enabled us to relax before going to the airport. We felt reassured that our car was in safe hands and on our return it was just so easy to simply pick up our keys and our car was ready for us. We will definitely use Airparks again for our next holiday.Mr Samuel 16 Aug, 2017 (5 out of 5)

Holiday Inn Easy, stress free night before flight and just as efficient on our return to collect carMrs Herring 15 Aug, 2017 (5 out of 5)

Sofitel When you go from searching for car parking only to hotel and car parking, you system reverts from the dates entered eg 2 weeks to 1 week - I have just checked this. As a result I did not notice that when I booked the Sofitel and parking it was for only one week and not two. As a result I was faced with an additional charge of 54 on my return - making it very expensive. Will not book a hotel again through you. In all other respects, the meet and greet service was good.Mr Robson 14 Aug, 2017 (3 out of 5)

Russ Hill The hotel needs some talc and we had no windows in the room which we weren't aware of.Mr Lodge 12 Aug, 2017 (3 out of 5)

Copthorne Effingham very noise,till 3.00am, from next roomMr Theobald 12 Aug, 2017 (3 out of 5)

Copthorne Effingham The hotel was a disgrace!! It wasn't a four star hotel it was more a 1 star! The food was awful! The service was awful! The rooms had no air conditioning so it was so hot in the hotel! The service to the airport was awful! It said on the effingham hotel website that it was 11.50 for a return to the hotel it was 13.50!! I'm not happy with the service which was given and for saying it was the start of the holiday it put both myself and boyfriend in a very stressed and awful mood!! I will be writing to the manager of the hotel with a formal complaint!!Mr Miller 11 Aug, 2017 (1 out of 5)

Best Western Skylane Staff very helpful, hotel good value, service excellent.Mr Hutchinson 11 Aug, 2017 (5 out of 5)

Holiday Inn Fantastic deal, highlighted when we saw the price of just the room when we got there. We got parking, 3 course meal & room for less than a walk up room. Bargain!!Mr Anderson 10 Aug, 2017 (5 out of 5)

Hilton Staff excellent when we dropped car off but had to wait about mins for our carMr Wells 09 Aug, 2017 (5 out of 5)

Sofitel Booking a triple room for 3 adults I would have expected 2 queen size beds not one bed plus a sofa bed - very uncomfortable for an adult, thin mattress otherwise good. Parking service fineMrs Filson 08 Aug, 2017 (4 out of 5)

Best Western Skylane Very good service, excellent value for money.Mr Allison 08 Aug, 2017 (5 out of 5)

Europa Good hotel for over night stay with parking some times finding a parking space can be a problem staff always helpful getting to airport is good as they use taxisMrs Love 07 Aug, 2017 (4 out of 5)

Hilton Very efficient & helpful staff. a few signs to the car park would be helpfulMr Jones 07 Aug, 2017 (4 out of 5)

Sofitel All good hereMr Dale 06 Aug, 2017 (5 out of 5)

Sofitel We telephoned mi utes before arrival at Sofitel Gatwick but had to wait over an hour for the car to be collected. When I contacted your office you said you had no record of the booking, even though we had already made contact! Poor customer service! Very disappointed as we were arriving late evening and had a very eRly flight!Mrs Morgan 06 Aug, 2017 (3 out of 5)

Arora Best and easiest hotel and parking deal in Gatwick areaMr Bradley 04 Aug, 2017 (5 out of 5)

Holiday Inn Yes all as described very pleasedMr Barnard 04 Aug, 2017 (5 out of 5)

Holiday Inn Drove to the hotel and parked very close to reception. On our return that car had only been moved a few hundred yards to the long term car park. We literally picked the keys up from reception and were on our way home. Excellent service from start to finish. Would certainly recommend to others. 5*.Mr Anderson 02 Aug, 2017 (5 out of 5)

Cambridge Fab serviceMr Robinson 31 Jul, 2017 (5 out of 5)

Acorn Lodge Worked very well.Mrs Sutcliffe 31 Jul, 2017 (5 out of 5)

Copthorne Effingham The Copthorne Effington was fine and was very convenient and easy. It's about a min taxi drive to the airport and was nicer than faffing with the long stay car parks. Rooms were ok, bed was comfy, room service was good, good shower. Wifi not brilliant and the rooms are very dated although apparently they are mid-refurb? Not sure but ours was a little tired. Faded glory but still very doable for 1 night. No air con though. All in all it was good and would do the same again.Mr Lister 30 Jul, 2017 (5 out of 5)

Hilton staff were not helpful in the slightest - took minutes from landing for the car to be returned to me, no apology no responsibility taken absolutely shocking and very concerningMr Hodson 29 Jul, 2017 (1 out of 5)

Russ Hill Everything was fineMr Marshall 28 Jul, 2017 (4 out of 5)

Sofitel Everything went really smoothly from the moment we arrived. We only had to wait a couple of minutes for the guy to turn up and collect our car. The check in to the hotel was very straightforward. On return from our holiday the car was returned to us promptly.Mr Young 28 Jul, 2017 (5 out of 5)

Ramada Crawley Gatwick Room very nicely decorated and bathroom well fitted. It was more comfortable after fan was supplied from very helpful receptionist as no air conditioning. Only real concern was the unattractive approach from rear car park, which was full of large rental vans. This made it a bit difficult to park and quite oppressive, so parked overnight in public square at front of hotel. Their arrangements with Purple Parking whilst away worked really well and was also very reasonably priced.Mr Daines 26 Jul, 2017 (4 out of 5)

Holiday Inn Very good parking service. No problems and thank-youMr Ling 25 Jul, 2017 (5 out of 5)

Acorn Lodge everything was greatMrs Cousins 25 Jul, 2017 (5 out of 5)

Very straight forward service....modern, comfortable and clean room, bar and restaurant options good. Efficient discounted taxi service to and from airport...even at 2 am.Mr Watts 25 Jul, 2017 (5 out of 5)

Ramada Crawley Gatwick Hotel was good although unfortunately the TV in the room we were allocated didn't work so we were moved to a different room which was right next to the car park so noisy all night.Mr Hewitt 24 Jul, 2017 (4 out of 5)

Best Western Skylane Basic facilities but quite adequate for purpose. Staff helpful and friendly and made transfers very easy and smooth. It was reading that the car stayed at the hotel itself.Mrs Brooks 23 Jul, 2017 (5 out of 5)

Courtyard by Marriott Car was put in a disabled bay not the bay we were told.everything else fineMr Taverner 22 Jul, 2017 (3 out of 5)

Europa Efficient and friendly staff particularly as we arrived at 1 in the morning, room was as described.Stay and park worked very well for us and was very good value. Taxi straight to terminal also convenient.Mr Burton 21 Jul, 2017 (5 out of 5)

Airport Inn Very, very clean. Being housekeeper myself I am very impressed. Receptionists very friendly and helpful. I wish I could stay longer.Mrs Mladenova 19 Jul, 2017 (5 out of 5)

Ibis Everything went very smoothly. Can't think of anything more that could be done to improve the service.Mr Ferrett 19 Jul, 2017 (5 out of 5)

Best Western Skylane Worst airport hotel I have ever stayed in. Friends joined us for dinner and waited an hour for the first course after lots of chasing. Food just average. Waitress completely indifferent when asked what was happening. Fire alarm went off at 2am but no explanation as to why. Phoned from airport for collection and minutes but waited nearly minutes. Driver said he was not advised we needed collecting.Mr Dackombe 18 Jul, 2017 (1 out of 5)

Cambridge EVERYTHING WENT SMOOTHLYMr Pile 17 Jul, 2017 (5 out of 5)

Cambridge Everything good,room a but dated and TV signal poor.Mr Geering 16 Jul, 2017 (5 out of 5)

Best Western Skylane Everything went smoothly but tbh Purple Parking is still the easiest and best service for parking. Normally when we park there it would take us 2h to get home from when we land. Now it took us over 3h with overmin wait at the airport. I would be hesitant to use this service again after long flights.Miss Tulonen 16 Jul, 2017 (4 out of 5)

Best Western Skylane Picked car up from u with two dents on it and reception said it wasn't them car was in marked and sent free when I arrived there not happyMr Samuels 15 Jul, 2017 (1 out of 5)

Comfortable facilities, ease of booking and friendly and helpful staffMiss Blanks 14 Jul, 2017 (5 out of 5)

Best Western Skylane Rooms very comfortable, check in very swift but restaurant /bar very dated and scruffy but having said that we would stay again but maybe eat elsewhereMrs Natrins 13 Jul, 2017 (5 out of 5)

Russ Hill We stayed for one night and everything went smoothly. The car park was very full but we found a space eventually. The three course buffet dinner was nice but nothing special. What put us off was the amount of people outside smoking as we walked in, and a strong smell of cannabis when we went down the corridor to our room (smell was from outside). Have stayed at a different hotel with Airparks previously and definitely preferred that one.Miss Bryan 13 Jul, 2017 (4 out of 5)

Ibis An excellent service. The only suggestion I can make is to have a more realistic expectation of the time it takes to get from the baggage collection to the car park at busy times. The staff appeared to be unhappy that we did not get there sooner. Other than that the service was superb.Mr Wilkins 11 Jul, 2017 (5 out of 5)

Sofitel We found that your staff had difficulties being unfamiliar with the vehicle. When we returned from our holiday it took an hour to get the car returned because they had problems with locking/unlocking the car. In that time there was no communication with us about what was happening, in fact the staff that we called avoided telling us anything. If they had been honest we could have helped and got our car back more quickly. This was a very frustrating and stressful experience at the end of a long day's travel.<br /> We're not sure whether we would want to use this service again or could recommend itMr Puttock 10 Jul, 2017 (5 out of 5)

Crowne Plaza VERY GOOD THO HOTEL DID MOT HAVE OUR BOOKING AT FIRSTMs Kingman 10 Jul, 2017 (5 out of 5)

Hilton The team at the terminal where we parked were very rude upon our returnMrs O'brien 09 Jul, 2017 (4 out of 5)

Holiday Inn Holiday inn Gatwick, was a complete rip off for both food and drink. Also we were only allowed to sit in the meeting area of the hotel and not the seating area of the bar to eat our expensive bar snack; this was because we had two children with us. Makes some sense, but the fact the hotel was small and