Luton Airport Parking Reviews Page 83

• Airparks Drop and Go
  " Generally a pleasant experience, but they don't notify you if there are bus delays. Last time, about 20 people were standing in the cold for 50 minutes. When he eventually showed up the driver just waltzed through telling frozen people to move out the way without even an: I'm sorry. As both the people waiting at the particular time slot and their numbers were available it could have been easy to simply send a message and notify people to wait in the airport instead of the cold. This is my criticism. There is no excuse for not sending a message when such a delay occurs. "

  Mr Popescu 03 Dec, 2019 rated - 3 out of 5

• Airparks Drop and Go
  " Car park was easy to find from the directions given. Parking was straightforward and the bus to the terminal arrived promptly and was clean and comfortable. Unfortunately on my return the wait for the bus was over an hour and then the journey back to the car park took 50 minutes. I appreciate that this was due to roadworks so out of Airparks control, but the communication from Airparks regarding this was very poor. There was no signage at the airport, no staff members to talk to, no notice on the website, no text message or no email and when customers called to ask what was happening staff were rude and unhelpful and did not seem to care that people, including families with young children, were standing outside in Winter when it was only 1 degree. This was a significant let down after how well the process had worked for my outward journey. "

  Miss Burnby 03 Dec, 2019 rated - 3 out of 5

• Airparks Drop and Go
  " The process was easy from booking online to picking up after the trip. Helpful staff were on hand. "

  Mrs Howes 02 Dec, 2019 rated - 5 out of 5

• Airparks Drop and Go
  " Professional staff and good location "

  Mr Szmaglinski 01 Dec, 2019 rated - 5 out of 5

• Airparks Drop and Go
  " I had never used airparks before but it was very easy to do just leaving car and dropping keys great and then getting keys from box amazing. Will use again "

  Mrs Robb 01 Dec, 2019 rated - 5 out of 5

• Terminal Car Park 1
  " A very simple process. No hiccups...drove in and parked! On return, drove to barrier, inserted ticket and left! Couldn’t have been easier "

  Mr Smith 01 Dec, 2019 rated - 5 out of 5

• Airparks Drop and Go
  " Convenient and everything ran smoothly. The only fault was when we came back we didn't notice the location of the car and we couldn't go back in to review. "

  Mr Elwell 01 Dec, 2019 rated - 5 out of 5

• ShortRun
  " Prompt to and from airport. Proximity to airport. "

  Mr Wallace 01 Dec, 2019 rated - 5 out of 5

• Airparks Drop and Go
  " Nice and easy, pleasant experience ! "

  Mr Petrikas 01 Dec, 2019 rated - 5 out of 5

• Airparks Drop and Go
  " Easy to find.Works efficiently, excellent value for money. Use you at least 4 times per year. "

  Mr Wilkinson 01 Dec, 2019 rated - 5 out of 5

• Terminal Car Park 1
  " Easy, no problems! (Apart from roadworks getting away from the airport) "

  Mr Burch 01 Dec, 2019 rated - 5 out of 5

• Airparks Drop and Go
  " Good information on what to do arriving & also the return journey !! "

  Mr Hoo 01 Dec, 2019 rated - 4 out of 5

• Airparks Drop and Go
  " Ease of booking "

  Mr Lagram 01 Dec, 2019 rated - 4 out of 5

• Airparks Drop and Go
  " The process was easy from booking online to picking up after the trip. Helpful staff were on hand. "

  Mrs Howes 02 Dec, 2019 rated - 5 out of 5

• Airparks Drop and Go
  " Professional staff and good location "

  Mr Szmaglinski 01 Dec, 2019 rated - 5 out of 5

• Airparks Drop and Go
  " I had never used airparks before but it was very easy to do just leaving car and dropping keys great and then getting keys from box amazing. Will use again "

  Mrs Robb 01 Dec, 2019 rated - 5 out of 5

• Terminal Car Park 1
  " A very simple process. No hiccups...drove in and parked! On return, drove to barrier, inserted ticket and left! Couldn’t have been easier "

  Mr Smith 01 Dec, 2019 rated - 5 out of 5

• Airparks Drop and Go
  " Convenient and everything ran smoothly. The only fault was when we came back we didn't notice the location of the car and we couldn't go back in to review. "

  Mr Elwell 01 Dec, 2019 rated - 5 out of 5

• ShortRun
  " Prompt to and from airport. Proximity to airport. "

  Mr Wallace 01 Dec, 2019 rated - 5 out of 5

• Airparks Drop and Go
  " Nice and easy, pleasant experience ! "

  Mr Petrikas 01 Dec, 2019 rated - 5 out of 5

• Airparks Drop and Go
  " Easy to find.Works efficiently, excellent value for money. Use you at least 4 times per year. "

  Mr Wilkinson 01 Dec, 2019 rated - 5 out of 5

• Terminal Car Park 1
  " Easy, no problems! (Apart from roadworks getting away from the airport) "

  Mr Burch 01 Dec, 2019 rated - 5 out of 5

• Airparks Drop and Go
  " Good information on what to do arriving & also the return journey !! "

  Mr Hoo 01 Dec, 2019 rated - 4 out of 5

• Airparks Drop and Go
  " Ease of booking "

  Mr Lagram 01 Dec, 2019 rated - 4 out of 5

• Airparks Drop and Go
  " Parking area secure
  The shuttle bus is a good service and all the staff are -friendly and helpful "

  Mrs Patel 30 Nov, 2019 rated - 5 out of 5

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