Bristol Airport Parking Reviews Page 3

• Silver Zone
  " Check in was an absolute nightmare, if I had known this was going to be self check in I would not have booked it
  on our return I stood outside waiting for your transport which seemed like ages, after a 5 hour + delay I didn’t need this, therefore I will not be parking at silver zone ever again. "

  Mrs Old 05 Jun, 2022 rated - 1 out of 5

• Silver Zone
  " Perfectly run operation,no hiccups.First time parking on my own without parents ???????? "

  Mrs Allin 03 Jun, 2022 rated - 5 out of 5

• Multi-Storey
  " Easy payment easy parking and keeper upto date "

  Mr Mayhew 02 Jun, 2022 rated - 5 out of 5

• Long Stay
  " Very easy to use "

  Mrs Lyons 02 Jun, 2022 rated - 5 out of 5

• Silver Zone
  " Very quick and safe drop off and pick up of my car "

  Mr Rees 31 May, 2022 rated - 5 out of 5

• Silver Zone
  " We are usually very content with your parking at Bristol Airport, although on this occasion , after asking that our car could remain in the disabled parking area , we were very disappointed to find on arriving home atam and picking up our keys, that our car had been moved to a non-disabled space 4 rows away from where we had left it. My husband had to struggle with cases and walk to find the car. The handbrake had been pulled up so tightly it was difficult to release. NOT very impressed this time. Could you please comment on this? "

  Mrs Howells 31 May, 2022 rated - 5 out of 5

• Silver Zone
  " It was easy to get your keys put through the letterbox with the new system. However it was not explained how to use the system before we arrived which would’ve helped. I unfortunately lost my receipt on holiday getting in touch with the office to inform you I had lost them was very hard as you did not have anybody I could speak to if it wasn’t for my sister using emails I would not probably have had real problems.On that side of it I would probably have only given you one or a half it needs to be looked into you do need real people at some stage to sort out problems and the choices weren’t there to help please look into it although it was my fault I did lose my ticket. Many thanks Toni RYAN "

  Mr Ryan 30 May, 2022 rated - 4 out of 5

• Silver Zone
  " Very good on arrival - staff helpful and polite. Departing queue for key collection extremely long due to 3 flights all getting to Silver Zone at same time with only two staff on duty. "

  Mrs Fergar 30 May, 2022 rated - 4 out of 5

• Silver Zone
  " Very easy to drop off and collect at Bristol airport "

  Mr Edwardes 29 May, 2022 rated - 5 out of 5

• Silver Zone
  " ALL VERY SMOOTH AND EFFICIENT "

  Mr Stewart 29 May, 2022 rated - 5 out of 5

• Silver Zone
  " Good service but I preferred it when it was human beings instead of the system you’ve got now "

  Mr Ryan 29 May, 2022 rated - 4 out of 5

• Silver Zone
  " Great service…. Only negative is that the postcode led me into the short stay drop off car park which cost me £5 to get out of!!!
  Terrific service on the pick up with the car being brought to within meters of the key collect… thank you "

  Mrs Phillips 30 May, 2022 rated - 4 out of 5

• Silver Zone
  " Flight delayed 1 hour but car still wasn’t ready for collecting "

  Mr Hawkins 29 May, 2022 rated - 4 out of 5

• Meet and Greet
  " Such an easy and convenient service to use with friendly, helpful staff. "

  Mrs Miller 27 May, 2022 rated - 5 out of 5

• Silver Zone
  " Very professional and quick and easy transfer. Thank you. "

  Mrs Clarke 27 May, 2022 rated - 5 out of 5

• Multi-Storey
  " Perfect. Just perfect. Easy to book, find & park. Even sent me an email before we were due to leave to say that if we wanted to arrive early due to delays at airport, there would be no extra charge. "

  Mr Craig 26 May, 2022 rated - 5 out of 5

• Long Stay
  " Easy and safe "

  Mrs Thompson 24 May, 2022 rated - 5 out of 5

• Silver Zone
  " Very quick and efficient service. "

  Mrs Mason 24 May, 2022 rated - 5 out of 5

• Silver Zone
  " Really impressed. Haven’t travelled for years for obvious reasons. We did the self service key drop and it was so simple. We were in and out in minutes. Same when we returned. Keys were ready in minutes and we were in our way home in no time. Great service!!! "

  Miss Thomas 23 May, 2022 rated - 5 out of 5

• Silver Zone
  " Had to wait at 4a.m in a long queue of people waiting to book there cars in not enough staff and the automated check in only 1 was working ???? The day of our return only 2 personal we’re on duty so again long queues to collect car key which was not expected after a long journey home. ?? "

  Mr Hill 20 May, 2022 rated - 4 out of 5

• Silver Zone
  " Very efficient drop off service. Would have preferred an automated collection service as well to save queuing, however, all staff at collection were very helpful and quick. It was easy to park and locate our car afterwards. Didn't have to wait at all for a bus to take us to and from the airport which is very much welcomed at 3:30am. Great service and will definitely use them again next time, thank you. "

  Mr Goodchild 18 May, 2022 rated - 5 out of 5

• Long Stay
  " So easy and quick. Drive in, find a space and go! So much easier than using other companies where you have to wait for transfer "

  Mrs Critchley 18 May, 2022 rated - 5 out of 5

• Silver Zone
  " Good service "

  Mrs Phelps 16 May, 2022 rated - 5 out of 5

• Silver Zone
  " Everything was fine! "

  Mr Mostafa 16 May, 2022 rated - 5 out of 5

• Silver Zone
  " On 13th May key collection was chaotic and frustrating, with long queues outside the building and a wait of about half an hour to get inside with no information about the delays. However the key drop off was smooth, with staff explaining the new machines. I have given a high rating because I have used the Bristol carpark many times in the past without any problems, and hope the current situation is temporary and probably due to the post pandemic effect. "

  Mr Brannon 15 May, 2022 rated - 5 out of 5

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