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About us - Who we are and what we do...

Our Mission

Our mission is to provide the highest quality secured airport car parking to our customers. Every year hundreds of thousands of travellers trust their holiday parking arrangements to Airparks - the UK's market leader for airport parking. We make arrangements for around 0.75 million passengers a year. We offer secure internet bookings, so you can book your holiday extras 24 hours a day, 7 days a week. Our focus is on customers' holiday extras needs, offering a comprehensive range of products designed to provide the best choice at the best prices.

We achieve our goals by being totally committed to the following key areas:

• Continually striving to be one step ahead of our customers expectations
• Offering the best quality and service levels
• Strengthening our team of trained personnel to deliver customer satisfaction time and time again, leading customers to choose us as their secured airport parking service provider
• We've been recognised as helping our staff reach their full potential with our Investors in People accreditation
• Conducting our business ethically in an environment of trust and respect
• Enjoying the achievements and sharing the rewards
• To participate in organisations and activities that promote wellbeing of our various local communities

Airparks at a glance

Airparks Services Limited was incorporated on 9th October 1991 when the Apple Booking Company (the company now known as Holiday Extras, the market leader of holiday extras serving over 2.5m passengers every year) purchased a secured off-site airport car parking company serving Birmingham International Airport.

Since those early days the Company has grown and now operates additional sites at London Luton, Cardiff International, Nottingham East Midlands International and Manchester International Airport. We are constantly seeking new opportunities at other UK airports, to serve our customers.

All of our car parks are secured under the definition given by the Association of Chief Police Officers accredited scheme for car parks. Airparks Services Ltd. has also been Quality Assured to ISO 9001 2008 for secured airport parking and passenger transfer services, an achievement we are very proud of.

Each Airparks site boasts a 24hr Reception, that is open all year round and offers a frequently run service of buses which transfers customers direct to the airport terminal. All customers vehicles are parked by staff until their expected return when a bus is sent to collect them from the airport terminal – providing customers with peace of mind and a convenient way to get to the airport. Airparks regularly review individual security arrangements at each car park in order to offer a safe environment for our customers and their vehicles, i.e. we use CCTV, security fencing, barriers and stinger plates.

Our price guarantee

We pride ourselves in covering all of our airport hotel and airport parking products with our Best Price Guarantee policy. Find an identical airport hotel, airport lounge or airport parking product for less within 7 days of booking, tell us and we will match the price or refund the difference. Excludes offers conditional on buying other products.

Book your airport parking early with Airparks to guarantee a space and save money - At Airparks, we're proud to park your car.

Airparks Trademarks

Airparks is the proprietor of trademarks. See our Airparks Trademarks page.

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