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Teesside Airport Parking Frequently Asked Questions

Price Guarantee/No Hidden Charges

Question

What is your Best Price Guarantee?

Answer

All of our Durham Tees Valley airport hotel and Durham Tees Valley airport parking products are covered by our Best Price Guarantee policy. This means that if you find an identical Durham Tees Valley airport hotel, Durham Tees Valley airport lounge or Durham Tees Valley airport parking product for less within 7 days of booking, simply let us know and we will match the price or refund the difference.

Question

Are there any additional costs for transfers to and from the car parks at Durham Tees Valley Airport?

Answer

No, all transfers between the car parks and the Durham Tees Valley Airport terminals are included in the booking price when you book online with Airparks. Please note if you book a Durham Tees Valley hotel with parking package there may be an additional cost for transfers between the hotel and the airport.

Changes or Delays to Your Durham Tees Valley Airport Parking Booking

Question

Is there an amendment charge made if I need to change any details of my Durham Tees Valley Airport parking booking?

Answer

No, Airparks does not charge an amendment fee. If there is a difference in the price of your amended booking we will either refund or debit your card for the new amount.

Question

Can I cancel my Durham Tees Valley Airport parking once I've booked?

Answer

Yes, you can cancel your booking up to 24 hours before you travel to Durham Tees Valley Airport and we will refund you the purchase price minus a £9.50 administration fee. You can also buy cancellation protection for £0.99 when you book with us which entitles you to having the administration fee waived. Cancellations can be made online or over the phone.

Question

What do I do if my flight into Durham Tees Valley Airport is delayed and I go over my pre-booked parking period?

Answer

If your flight is delayed you can simply pay for any additional parking time at our Durham Tees Valley Airport car parks on your return.

Keep Your Keys?

Question

Do I keep my keys when I park at Durham Tees Valley Airport?

Answer

Whether you keep your car keys when parking at Durham Tees Valley Airport depends on which car park and airport parking option you have chosen. Hand in your keys at: