East Midlands airport closure:
How the situation may affect your travel plans
Urgent: All flights from East Midlands have been suspended after a cargo plane problem. The runway will be closed until further notice - contact your airline for more information.
We will update this page as more information becomes available.
Our standard terms and conditions apply for cancellations and amendments to your booking.
Airparks' Disruption FAQ
We've put together a list of our most frequently asked questions along with our answers. If your question isn't answered here, then please give us a call on 0800 093 5478 and we'll do our best to help you.
My flight has been diverted to a different airport, how can I collect my car?
Give us a ring and we'll inform the car park that you'll be arriving late due to your flight being diverted.
Can I amend my parking booking to include a hotel stay?
Call us on 0800 093 5478 and we can make a new booking for a hotel with parking if there are any hotels with rooms free. We may or may not be able to cancel your existing parking booking, this depends on the car park's terms and conditions.
Can I cancel my booking if I can't get to the airport?
Unfortunately we may not be able to issue a refund and full charges may apply. Any refunds due to cancellations are at the car park or hotel's discretion.
Can I cancel my booking and receive a full refund?
Please see above.
Can I extend my parking booking?
We cannot amend existing booking once they have started. You will need to pay any extra days locally at the car park's gate rate.
Can I book a hotel on the same day that I wish to stay?
Please call us on 0800 093 5478 and we'll be happy to check availability and make a booking where possible.