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Comments from our Manchester Airparks'® customers...
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It's very rewarding for us when we recieve good feedback from our customers, it's the most satisfying part of our job. Here are a few of the great feedback comments we've had since we've been providing an airport parking service at Manchester International Airport.
"I would just like to say a big thank you to everyone at Airparks. We have never done this before & was a bit worried. The service & professionalism was absolutely brilliant. It was so easy. The staff are lovely. The only one thing that was probably our fault was when we came back to Manchester airport, we knew the collection letter (L) but we got lost coming out of the airport & I had to ask for directions. Perhaps you could give a little note with the directions back to the airport pick up point with the little card."
-September 2007
"First time we've ever used any car-parking services as we've either got a lift to the airport or a taxi. Very impressed with efficiency and friendliness of everyone, from office staff to drivers! Will definitely use your services again- many thanks!
-September 2007
"I would just like to commend you on your excellent service. Your staff were very polite and extremely helpful and the organised and efficient way in which you conduct our business was received like a breath of fresh air in todays society. Your price was unbelievable for the service recieved and I will certainly be reccomending you to all my friends and indeed work colleagues who all travel extensively.
Thank you once again for an excellent service."
-August 2007
"Meet + Greet service as fantastic. Had kids on toe and was so easy + fast. Worth £20. Well done."
-August 2007
"I have used your excellent car parking facilities now three times in last two months. All staff, regardless of weather!, have been polite and pleasant. The bus drivers are also very helpful and polite. Just wanted to say I have recommended you to lots of people I have met at the airport and also on planes. Too many people take time to complain but not enough to congratulate. Well done, keep up the good work. I will continue to use your services on a regular basis."
-June 2007
"An excellent service, very efficiently carried out- just what one needs when arriving from a long journey and wondering whether/where your car was left!"
-June 2007
"Very efficient service. Most pleasant and helpful bus driver on our way back. Certainly use this Airpark again & recommend you to friends."
-May 2007
"Very good service. Staff very pleasant and very efficient. Bus very quick. Thank you."
-September 2006
"A brilliant scheme which worked faultlessly; excellent clear directions of how to get to the site; friendly, clued up staff; all parking done for you; bus ready right there (we were especially lucky in that one was just about to leave as we reached it); quick, comfortable transfer to Airport; kept informed by p.a system. Appreciated even more on our return when 3 hour delay on flight from Croatia meant we were correspondingly later (about midnight). Service still running as before and as friendly; in spite of late hour. Seemed to be well-informed about the late flight. And for less expensive than fortnight in Airport long-stay car-park. Also so helpful being able to book through travel agent. Altogether - have no fault to find. Full praise and gratitude."
-September
"Staff on site very helpful each time we have been (2 occs - Nov 05 and Aug 06) Bus drivers very polite & courteous, office staff good & people who park vehicles very friendly. Transfer buses clean, modern & efficient. We have travelled from Manchester lots of times and the last two occasions we have parked with your company the service & value for money has been exceptional. Thank you for a professional service."
-September 2006.
"I am writing to express our thanks to the staff at this site. The staff were really helpful, friendly and punctual when we left on Monday, however due to the fires in Greece, we had to leave Greece without any notice. When we departed we were worried that the car would not be ready. Thankfully we called the car park and they had our car waiting as soon as we arrived. That really impressed us all and my three children were able to relax on our journey to Birmingham."
-September 2006
"Thank you! I am most impressed as a result of some confusion at Manchester my car had not been recovered in readiness for my return. Your staff were very apologetic. In my rush to get away in the torrential rain, I left my walking stick outside the office. I telephone the following day and spoke to a very helpful young woman who returned my stick and sent it to my home. Your staff are a credit to you."
-August 2006
"I would like to say many thanks to your team at your Manchester Airport site we often use this location and have always been very impressed by the courtesy and efficiency of all the staff. On this visit ....... was excellent because of the baggage problem with the Airline (first day) she was extremely helpful to us defusing any problems well done Manchester staff we always recommend you and will keep using you in the future."
-August 2006
"Our driver showed patience and courteousness to all passengers. I help in the training of drivers. He is an example of professionalism that if your other employees are similar is a credit to your companies recruitment and training methods."
- February 2006.
"Very good service. Very pleasant staff who were all extremely helpful. We have used other car parking facilities but we will use your service in future. It suppresses all others! Thanks again to all staff at Handsforth Dean."
- February 2006.
" I am writing to let you know how pleased we were with the services you provided. My husband is disable and not able to walk very far, your staff were very helpful in that they moved our car for us instead of letting us walk to and from the car and on our return they went to collect our car from where it was parked. I must say that I have told all my friends and family about your park and some have already booked their stay there. I most certainly will be using your facilities in the future"
- January 2006
" The service I received was outstanding. On arriving back to collect my car, after a long overnight flight my fuse had blown on my windscreen wipers after heavy frost. The staff were fantastic, they made my daughter a bed, gave her hot chocolate and made every effort to help me. The AA let me down and didn't turn up. One of the members of staff called her husband who talked me through fixing it myself and at the same time provided service to other family's effortlessly - her manners and customer service was the best I have received anywhere. Thank you so much."
- January 2006
" My wife and I would like to thank all of your members of staff in the way our stay was handled. Very professional in all ways. I would recommend your company to all that I know who would enjoy the same experience. Once again many thanks. Superb value. "
- December 2005
" We would like to thank the staff for the excellent service given at the Manchester site. On arrival we were directed and organised by friendly efficient staff their reassuring manners enabled us to enjoy our holiday knowing all was secure. The drop off – pick up service was excellent. We have since recommended to friends the Airparks service and may it continue this way. The directions received were very good."
- November 2005
" This is the first time I have used Airparks Services and I feel I must comment on the first class service I have received, firstly from the friendly competent and very helpful staff. Secondly the very competitive charges and efficient plain instructions. I am totally satisfied and will certainly use Airparks services in the future."
- October 2005
" I would like to congratulate you on a first class service. We enjoyed first class treatment from all your staff and the conditions, transfers etc were spot on. Your service will definitely be used again."
- September 2005
"We were very impressed with your excellent, efficient service and certainly intend to use your parking facilities next time we fly - Many thanks. "
- February 2005
"We recently parked our car a Luton and I thought I would write to compliment you on the service provided. I am aware of the potential difficulties with regard to airport parking and I was impressed by the efficacy of your system. I am also aware that customers are more likely to complain than compliment - so I endeavour to pass on praise when I receive good service. Well done."
- 30 March 2005.
"We recently returned from Malta having left our car at Airparks Manchester. The best compliment I can pay is that every time I have used Airparks, everything has gone just as it should. The staff are polite and helpful and having used Airparks on several occasions I will recommend them to anyone and certainly use them again myself."
- March 2005.
"This is our first visit to your Airpark and I must say has been a pleasant and efficient service. Thanks! Well done to all involved. We will use your service again in the future."
- November 2004.
"We would like to compliment you on your excellent service. The directions were clear and distinct. Your staff were helpful and well mannered and the the facilities to and from the airport excellent.
We will use your services again on our next holiday."
Manchester Airparks Services: Providing cheap airport car parking at Manchester Airport without ever cutting on service or quality.
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Airparks Ltd, Willow House, Pinewood Business Park, Coleshill Road, Marston Green, Birmingham B37 7HG.
